澳洲航空公司 (Qantas Airways) 宣布位于新加坡樟宜机场的头等舱贵宾休息室正式落成开放，总面积超过1000平米的全新头等舱贵宾休息室能够同时容纳240位旅客，并与现有的国际商务舱贵宾休息室协同运作，为头等舱以及最高等级的澳航飞行常旅客会员提供定制服务。
全新落成的头等舱贵宾休息室由澳洲著名工业设计师David Caon与来自Akin Atelier建筑设计公司的Kelvin Ho共同打造，无论从视觉、感官上还是餐饮服务中都融入了独具新加坡特色的元素。
澳洲航空首席执行官艾伦•乔伊斯先生 (Alan Joyce) 表示，全新贵宾休息室的落成是澳洲航空对于当地高端服务大规模投资的体现，他说道：“自从澳航A380客机重新回到新加坡航点，高端出行旅客的数量与日俱增，因此对于樟宜机场贵宾休息室服务的需求也随之显著增长。
“作为澳洲航空的第四座头等舱贵宾休息室，与其他三座一样，我们草拟新加坡全新贵宾室设计之前，先与飞行常旅客开展了沟通对话，在了解旅客对于休息室的期待后，进行量身定制。从我们旅客的反馈中得知，无论是作为中转站还是起点，在即将踏上飞行旅途之前，他们最大的需求包括在休息室放松整顿、处理紧急公务、快速冲淋洗漱，以及在登机前用餐，为飞行途中争取更多的休息时间。”
澳洲航空餐饮服务创意总监尼尔·佩里先生 (Neil Perry) 表示，新加坡头等舱贵宾休息室餐饮菜单的设计灵感来源于新加坡充满活力的饮食文化，他说道：“新加坡风味美食也是我个人挚爱的环球美味之一，受到当地小吃广场以及高级餐厅的启发，我们为澳航旅客特别设计了一系列菜单，让他们无需走出机场，便可尽享地道的新加坡风味佳肴。我们全新设计的多款特色招牌菜传承了新加坡美食对于各种调味的极致平衡，例如棕色三巴酱黄油烤魟鱼搭配槟榔。
考虑到旅客可能在旅途的不同时间阶段来到贵宾休息室，我们还为宾客供应蘑菇煮鸡蛋、酸酵母面包夹苏打酱，并保留了澳航头等舱贵宾室的经典餐食，包括鸡肉俱乐部三明治搭配椒盐鱿鱼等，旨在满足不同旅客的各种口味，让他们无论身在何处，都能尽享味蕾盛宴。”
设计师David Caon则表示：“我们希望宾客自步入休息室的瞬间，便能感受静谧奢华的尊贵体验。在这里，我们融合了澳航头等舱贵宾休息室的经典设计元素，将悉尼头等舱贵宾室尤为显眼的大理石与橡木元素再度演绎，同时还增加了大量独具新加坡特色的绿植装饰。”
餐厅与酒吧
由Rockpool餐饮团队打造的开放式厨房餐厅，将以时令食材为客人提供融合新加坡餐饮文化的单点服务，供应一系列当地特色风味美食，包括招牌茶熏鸭胸肉搭配腌制后的卷心菜及芥菜、鳌虾叻唦、泡菜炒洋葱，还有广受顾客欢迎的椒盐鱿鱼搭配青椒酱。
休息室中的鸡尾酒吧设有休闲座椅，为宾客供应法国香槟、应季鸡尾酒，以及新加坡风味的特色鸡尾酒，例如以当地特色柑橘柠檬搭配新加坡和澳洲啤酒打造的柑橘柠檬莫吉托 (Calamansi Mojito)，当然还有种类丰富的澳洲葡萄酒。
与此同时，酒吧还提供无酒精健康饮品，例如开菲尔酸奶和康普茶、大麦茶以及Rockpool餐饮团队打造的秘制柠檬水，另外还有全天候供应的澳洲经典Vittoria咖啡，搭配一系列丰富的酒吧小食与水果选择。
健康舒适
秉持健康舒适的重要设计理念，全新的澳航头等舱贵宾休息室营造出浓厚的户外氛围。遍布休息室的新鲜绿植不仅柔化了整个空间，而且改善了室内空气，而天然材料的使用和精致的配色设计，也有助于让宾客在休息时感到放松惬意。
独特的人造天窗设计为淋浴套房和休息区打造出自然光的效果，可以帮助跨时区中转的旅客有效调节生物钟。
工作空间
商务旅客可以在开放的公共空间工作，也可以选择高隔板隔开的独立工作区。休息室内配备了大量USB接口和充电接口，并提供无线打印、Wi-Fi网络和电视等，帮助旅客与外界保持沟通与联络。
全新的樟宜机场头等舱贵宾休息室是澳洲航空在全球航点的第四座头等舱贵宾室，成为了继悉尼、墨尔本、洛杉矶之后又一站头等舱旅客的奢华居停。澳洲航空投资数百万澳元，用于打造此次全新开放的头等舱休息室，以及现有国际商务舱休息室的扩建项目，两座贵宾休息室总共能够同时容纳800多位旅客。
据了解，澳航的贵宾休息室最受欢迎的鸡尾酒为柑橘柠檬莫吉托；最受欢迎的咖啡是拿铁；最受欢迎的餐食为鳌虾叻唦，平均每天的点单供应量超过70份。
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关于澳洲航空
澳洲航空于1920年在澳洲昆士兰省创立，原名为昆士兰省和北领地航空服务有限公司 (Queensland and Northern Territory Aerial Service)。澳洲航空是全国最知名的品牌之一，在澳洲和国际航空业的发展上占有重要地位。
时至今日，澳洲航空集团已成为多样化的环球航空企业，旗下业务包括澳洲航空国内线和国际线、低成本航空公司捷星航空及澳洲航空飞行常客奖励计划Qantas Loyalty等。
澳洲航空集团每星期营运超过7,300班航班，连同代码共享和寰宇一家伙伴的航班在内，每年运载逾5,000万人次前往全球1,000多个目的地。
澳洲航空集团现时拥有近20年来最年轻的机队，旗下近300架航机的平均机龄为七年左右，当中包括广受赞誉的澳洲航空A380客机及捷星航空波音787梦幻客机。
澳洲航空荣膺2019年Skytrax世界航空大奖全球十大最佳航空公司，并连续多年跻身于 AirlineRatings.com评选的“全球最安全航空公司”之列，并在服务、美酒佳肴、科技和创新等范畴亦夺得多个大奖。
Singapore, 2 December 2019: Qantas has officially opened its newest First Lounge today, a luxury space spread over 1,000 square metres at Singapore’s Changi Airport.
The new First Lounge will operate in tandem alongside the airline’s existing International Business Lounge, providing capacity for 240 customers and a bespoke offering for Qantas’ First Class passengers and top tier frequent flyers.
The new build was designed by Australian designer David Caon in collaboration with Kelvin Ho of architecture and design firm Akin Atelie and features a number of Singaporean influences across the look and feel of the lounge as well as the food and beverage offering.
Qantas Group CEO Alan Joyce said the opening of the new lounge is a reflection of the airline’s extensive premium investment in the region.
“Since our A380 flights have returned to Singapore, we’ve seen an increase in demand for premium travel which has also translated to an increase in the number of travellers enjoying our lounge hospitality.
“This is our fourth Qantas First Lounge, and each time we build an entire new lounge facility from scratch, we speak to our frequent flyers to get a better understanding of how customers like to spend their time in the lounge and tailor it accordingly. Our customers told us their key priorities when travelling through or from Singapore is space to relax and do some last-minute work, a quick shower, and a meal before departure so they can maximise their sleep onboard.”
Qantas Creative Director of Food, Beverage and Service Neil Perry said the dining experience is inspired by Singapore’s vibrant culinary culture.
“The Singapore food scene is one of my favourites in the world. The iconic hawker markets and fine dining restaurants inspired us to design a menu that gives customers an authentic taste of Singapore without leaving the airport,” said Mr. Perry.
“Singapore cuisine has an incredible balance of flavoursome ingredients which influenced new signature dishes like the grilled skate in browned sambal butter with capers.
“Customers visit the First Lounge at different stages of their trip, so we included items like poached eggs with mushrooms and salsa verde on sourdough and First Lounge classics like the chicken club sandwich with salt and pepper squid, intended to cater to our customer and their taste buds regardless of where they are on their journey,” added Mr. Perry.
David Caon said, “We wanted customers to feel a sense of calming luxury as soon as they walk in to the First Lounge, so we combined some of the classic Qantas First Lounge design features, such as the prominent marble and oak seen in the Sydney First Lounge, and added an authentic Singaporean twist featuring plenty of greenery.”
Dining and Bar
An open kitchen will serve up a Rockpool a la carte seasonal menu designed with Singapore’s vibrant dining culture in mind. Local delicacies like a signature tea smoked duck breast with pickled cabbage and Chinese mustard and a laksa with crayfish, bok choy and fried shallots, along with customer favourites such as the Salt and pepper squid with green chili sauce.
The lounge also features a cocktail bar with lounge seating, serving French champagne, seasonal spritzes, unique cocktails inspired by Singapore, like a Calamansi Mojito – made from the local Calamansi fruit, Singaporean & Australian beer – and a variety of Australian wine. View Singapore First Lounge Menu here.
Non-alcoholic healthy beverages such as kefir and kombucha, barley water and a Rockpool ‘House Lemonade’ are available, along with all day barista service with Vittoria coffee and as election of savoury bar snacks and fruit.
Wellness
Wellness continues to be a major inspiration and the new Qantas First Lounge brings the outside in. Live greenery features throughout the lounge to soften the space and bolster the atmosphere, while the use of natural materials and colour palettes is designed to help relax customers.
A unique faux ‘skylight’ in the shower suites and lounge area will replicate natural daylight and help adjust the body clock as customers transition through multiple time zones.
Workspace
Business travellers have the choice to work in an open, communal setting or individual lounge chairs with high dividers. USB and charging ports are located throughout the lounge, with wireless printing, Wi-Fi and TV screens for customers to stay charged and connected.
The new premium space is Qantas’ fourth First Lounge across its global network, joining Sydney, Melbourne, and Los Angeles. The opening is part of the multi-million-dollar investment for customers on its Singapore services and complements the expanded Qantas International Business lounge at Changi, which combined now offers seating for more than 800 customers.
The most popular cocktail served at the Qantas Lounge in Singapore is Calamansi Mojito, the most requested coffee is a latte and the most requested dish to date is the crayfish laska with more than 70 expected to be served per day.
